NEWSLETTER

Refund Policy

Here is the **Return and Refund Policy** rephrased as a **long-form note** for **TradenetSolution**, improved in structure, clarity, and up-to-date contact information. You may use this copy for your website, legal papers, or customer communications:

## **Return and Refund Policy – TradenetSolution**

Thank you for shopping with **TradenetSolution**!

We do our best to make sure that our customers enjoy the best experience with our services. Nevertheless, in case you are not satisfied for any reason, we have a fair and open return and refund policy.

### **30-Day Return Policy**

At TradenetSolution, we offer a **30-day return policy** on all eligible services. This means you have **30 calendar days** from the date of purchase to request a return. To be eligible, your request must be submitted **before the 30-day period ends** and must include proof of purchase (e.g., invoice or receipt).

To initiate a return, please contact our support team at:  
???? **help@tradenetsolution.com**

After your return request is processed and approved, you will be sent an email with confirmation and additional instructions. Note, **requests for returns made after the 30-day period will not be honored**, irrespective of the user's location.

### **Return Conditions**

- The service should be **defective or inactive** at the time of requesting a return.
- Returns are **not applicable** for:
  - Discounted services
  - Special offers or promotions
- Services already provided in entirety or utilized significantly

If you are not sure if your service qualifies for return, please do not hesitate to reach out to our team.

### **Damages and Service Issues**

If you have any problem with the activation or delivery of your service, **please inform us as soon as you notice the problem**. We will immediately evaluate the situation and make every effort to resolve the issue in a fair and timely manner.

### **European Union Customers – 45-Day Right of Withdrawal**

As per consumer rights legislation in the **European Union**, customers in the EU are entitled to **cancel or return their service within 45 days** of purchase with no need for reason. When the request has been received and confirmed:

- The service will be **instantly deactivated**
- A refund will be **initiated promptly**
- A valid proof of purchase will remain necessary

TradenetSolution does not support direct exchanges for services. If you are not satisfied, please go ahead with a return and buy the alternative service separately.

### **Refund Process**

After receipt and approval of your return request, we will inform you of the outcome. If approved:

- The refund will be made back to your **original payment method** within **10 business days**
- Processing times may vary based on your bank or card issuer

⏳ If **over 15 business days** have elapsed since your refund approval and you do not receive the funds, please contact us right away at **help@tradenetsolution.com**.

### **Need Help?**

In case you have any questions about returns, refunds, or any service problems, you can contact our support team at:
 **help@tradenetsolution.com**

We are here to help and make your experience with TradenetSolution smooth and satisfactory.